Andrea Burgess, LCSW

Name:Andrea Burgess
Gender:Female
Specialty:Social Worker—Clinical
Review:1 client review
Location:2063 Charlotte Hwy
Fairview, NC 28730
Phone: 828-337-8468
 
Introduction:
Harmony Through Horses provides transformational counseling for adults, children and families using horses as a healing partner. Equine assisted therapy is particularly helpful for parents seeking to gain skills and enrich a positive relationship with their children, and for anyone struggling with communication, relationships, trauma, self-esteem, anxiety, addictions, and many other focus areas. Let our healing horses teach you about yourself!

Picture:
Education:
SchoolDegreeMajorGraduation
University of North Carolina at Chapel HillMaster of Social WorkN/A2006
Experience:
PositionOrganizationLocationDuration
Clincal Social WorkerNC Department of Juvenile JusticeSwannanoa, NC5 years
Child Protective Services Social WorkerBuncombe County Department of Social ServicesAsheville, NC2.5 years
Mental Health ClinicianMission HospitalsAsheville, NC1.5 years
Equine Program DirectorEliada HomesAsheville, NC3 years
Clinical Social WorkerNC DHHS Alcohol and Drug Treatment CenterBlack Mountain, NC1 year
License:
NameIssued ByDuration
Licensed Clinical Social WorkerNC Social Work Licensure Board2008 - present
Membership:
TitleOrganizationDuration
MemberNational Association of Social Workers2008-present
Insurance:Medicaid and BCBS accepted
Schedule:
Current office hours are Monday-Wednesday.


Client Review:

1 client review of Andrea Burgess scored 2 out of 5.

Garie Byrd
Overall Rating
Knowledge & Experience
Quality of Work
Office Environment & Staff
Waiting Time
by Garie, May. 30, 2016

I found Ms. Burgess quality of work unprofessional. Out of two months attending therapy sessions, she was on time ONCE.  The therapy sessions were also completely inconsistent, ranging from 35 minutes to 50. when I approached her regarding these session times being inconsistent, she kept repeating the word 'wow', I guess for lack of something intelligent to say...when I asked her how long were these sessions supposed to be, because of the inconsisteny, she said I was accusing her of fraud. when I told her I was just trying to see how long she was billing my insurance for, because I wanted to my daughter to get what was intitled to her, she said my daughter wasn't intitled to anything. Also on two different occasions she sent out a text message, containing other clients information, which is a HIPPA violation...completely unprofessional in my opinion.

* this reviewer has be with this therapist for <6 months
* this reviewer had >10 therapists before.
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by Customer 2016-06-09 06:52:47
Ms. Burgess was very unpleasant to my daughter and I. My very first appointment with her I couldn't find the barn where she holds her sessions. When I could not locate the barn I tried several times to call Ms. Burgess and let her know that I was lost,the call would drop and we could only talk briefly. Once my phone received a signal and we spoke I realized that I had passed the place she described I told her that I would head back up she denied for my daughter to come. Ms.Burgess told me from experiences from the past that she wouldn't allow our appointment. She made a comment saying you guys will find your way. Very unpleasant ordeal and unprofessional practice.

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