Dr. Bryan J Stern, LAC

Name:Bryan J Stern
Gender:Male
Specialty:Acupuncturist
Review:1 client review
Location:2115 Anaconda Ln
Encinitas, CA 92024
Phone: 760-943-7848
 


Client Review:

1 client review of Bryan J Stern scored 1 out of 5.

Review
Overall Rating
Knowledge & Experience
Quality of Work
Office Environment & Staff
Waiting Time
by annruud, Nov. 19, 2018

Sadly, Bryan Stern's knowledge base was trumped by his lack of professionalism and unwillingness to focus on me, the client, during my two appointments. I left my second appointment in near shock. I responded to Bryan and his wife, Wendy, via email a couple days later. Below is my email as well as Wendy's response on behalf of Bryan Stern.


Ann Ruud <annruud@gmail.com>
1:58 PM (5 hours ago)
to Bryan, Wendy

Bryan,

For future appointments, I will ask to have my time and my requests respected. Specifically, I ask you to:
-Refrain from speaking ill of waiting clients (I can only assume your comments leak out about me, as well).
-Refrain from addressing your emails during my appointment (mentioning you have half-completed emails you forgot to send).
-Refrain from showing me your personal photos.
-Adhere to my requests when I say I do not want to focus on something.
-Refrain from addressing printer issues when I say I do not need a printed copy.
-Refrain from eating during our appointment.
--Refrain from telling me to give you a hug.
If you are not able to honor my requests, I ask that you refer me to another local doctor practicing similar modalities regarding healing my gut and internal system.
Thank you,
Ann
--------------------------------

Wendy Lund
2:53 PM (4 hours ago)
to me

Dear Ann,
It is apparent we are not a good match for you. I do not believe we can stop Dr Stern from being who he is.
I do not know of another doctor that does what Dr Stern does, certainly no one with his expertise that is local. That does not mean they are not out there, I just do not know of them. I will ask DR Stern when he is not busy with patients if any of his teachers have other students in the area that they can recommend.
If you have any unopened products you are welcome to return them for a full refund. I will not expect you to pick up the backordered item I have here for you. The BFB-1 can result in a temporary increase of symptoms and I would not want you to take it when you are not under our care.
I wish you the best of luck on finding someone who can help you. Would you like me to ask one of our suppliers and see if they can recommend someone for you?
Wishing you the very best,
Wendy
www.healingpartnership.com
760-943-7848

* this reviewer has be with this therapist for <6 months
* this reviewer had 6 - 10 therapists before.
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