Dr. Robert Burns Coyle, Review

Dr. Robert Burns Coyle, Review

Average rating based on 1 review
Knowledge & Experience
Quality of Work
Office Environment & Staff
Waiting Time
This is a professional whom I was paying for?
Overall Rating
Knowledge & Experience
Quality of Work
Office Environment & Staff
Waiting Time
by OldSchool, Mar. 07, 2015

Not my idea of a professional psychologist who points his finger at you, yells, and walks up on you while you're sitting down, and he's consulting me on controlling emotions?  The testing and overall analysis were fine, yet it appeared he couldn't keep track of what the therapy plan was because he was kind of all over the place.  Therapy he initially said would be happening later, he seemed to jump into.  I got the feeling after a while that he was just another businessman just trying to maximize billing and payments and not necessarily sincere with his patient(s).  On a number of occasions, he'd set a follow up appointment, I'd enter it in my calendar right there, and we'd show up on time only for him to tell us the appointment was for a different time and we'd have to reschedule.  His receptionist would sometimes call and confirm a different time other than the ones he orignially made, we'd confirm with her, then again be told the appointment time was wrong.  The very first time we scheduled, we called back to the receptionist to postpone, then Dr. Coyle called the day of the original appointment to confirm.  I had to inform him I had already cancelled with the receptionist.  After I decided to seek services elsewhere, he didn't respond when I requested copies of our records.  I get an email almost three weeks later from the receptionist with a bill made up on an Excel spreadsheet.  I respond asking about the records with no answer.  I follow up with Dr. Coyle two weeks later asking about the records again, and he tells me he turned my records over to his attorney and I'd have to get my own attorney if I want them and he would further turn over my balance to the attorney for collection.  This is a bill I received for the first time two weeks prior.  With his unprofessionlism, emotional outbreak, disorganization and insincerity, I would not recommend seeking therapy through Dr. Coyle.

* this reviewer has be with this therapist for <6 months
* this reviewer had 1 - 2 therapists before.
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