Elena H Hatfield, LCSW

Name:Elena H Hatfield
Gender:Female
Specialty:Social Worker—Clinical
Review:2 client reviews
Location:229 W Spring St
New Albany, IN 47150
Phone: 812-206-3291
Fax: 812-206-3296
 

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Client Review:

2 client reviews of Elena H Hatfield scored 1 out of 5.

Only in it for the money
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Quality of Work
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by Lilcarm, Jul. 13, 2014

In the middle of a severe family crisis we found this counselor as they were able to see us fast. When we got there they demanded money, even though insurance deductible had already been met for the year. The receptionist didn't even run the insurance and just stated it would be $93 without even knowing the ID or group number and when I questioned this, she snapped at me rudey and said "it's a $500 deductible" and today's session will be $93. I told my daughter that we needed to go elsewhere but she was willing to pay it anyway... then the receptionist snapped at her and said that it would have to be cash or credit card only. At that, my daughter finally left as she smarted off to my daughter in a very unprofessional tone as well.
If you want help, look elsewhere..... seven counties or family and childrens place-- http://www.familyandchildrensplace.org/ they aren't in it for the money at least and actually care about their clients!

* this reviewer has be with this therapist for <6 months
* this reviewer had 1 - 2 therapists before.
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poor therapist
Overall Rating
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by briehl, Dec. 14, 2009

Ms. Hatfield completely violated my trust by testifying in court against me, after she had made me sign a contract stating I would not subpeona her in my defense.  In addition, she shared information from my private sessions with another person, violating my privacy.  Finally, she failed to share with me details about my stepdaughter's suicidal thoughts, even when I inquired about the potential of suicide.  She is completely unprofessional and is not trustworthy.

* this reviewer has be with this therapist for <6 months
* this reviewer had 1 - 2 therapists before.
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