Heather Mayone Kiely, BA, MPS, ATR-BC, LCAT

Name:Heather Mayone Kiely
Specialty:Other Specialties—Art Therapist
Review:1 client review
Location:80 Vandam St
7th Floor
New York, NY 10013
Phone: 212-366-8264

Client Review:

1 client review of Heather Mayone Kiely scored 1 out of 5.

Overall Rating
Knowledge & Experience
Quality of Work
Office Environment & Staff
Waiting Time
by LauraBrook, Jul. 05, 2013

I began seeing Heather at Tribeca Therapy several months ago. Tribeca therapies office appears to be artsy until the cold phoniness comes crawling down the walls.  I was facing major problems and coming out of an emotional breakdown. Initially, I was unable to function much at all. I began to open up to Heather,  exposing my hardest deepest secrets. I had expressed my concern to Heather that I would be able to afford 3 sessions a month. Due to my irregularity I offered to come in whatever times she did not have a scheduled patient. Again, she said this was fine and we continued with the progress of my treatment. She called me into a paid session saying she was releasing me if I could not afford to pay for 4 sessions a month. She never answered my questions about this via email. She said she wanted to present this "release/good bye session" in person because she "cared' about me and wanted to say "goodbye".  A $125 "goodbye!" She also previously told me she had "never rejected a client before" , so one can imagine how this can make a damaged person (or anyone) would feel outcasted.I must admit after talking to Matt, the owner my $125 was refunded. He claimed I was suppose to know this "goodbye" session was free. Matt also threaten to file a police report against me for writing a truthful Yelp review. Matt also brought up private details I had discussed with Heather during our sessions and in email. I was told these details would remain private unless they became life threatening. I guess they were trying to take my freedom of speech as well.  Heather made no attempt to apologize to me after I left. She belittled my character and incapability to be completely financial independent at the time. She began therapy stating "she was not judgmental" but I soon realized this was not the case. I spent months trusting someone, working on myself, and exposing darkest secrets. And I finally was getting somewhere! In returned I have received lost time and money. It is the lost time and trust that is irreplaceable. I do not recommend seeing this therapist. She is in the profession strictly  for the money.The whole set up of her office is uninviting and prestigious. I guess a masters degree doe not come with courtesy.I must admit I left by slamming the door and throwing my umbrella against it. Matt claimed I had created damage to the facility. However, when I offered to pay for the damage for the door, He could not come up with a figure.  Tribeca Therapy is a prestigious hoax!

* this reviewer has be with this therapist for <6 months
* this reviewer had 1 - 2 therapists before.
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