Kristel Vanassche, Review

Kristel Vanassche, Review

Average rating based on 1 review
Knowledge & Experience
Quality of Work
Office Environment & Staff
Waiting Time
Bad Overall!
Overall Rating
Knowledge & Experience
Quality of Work
Office Environment & Staff
Waiting Time
by HazelEyedJean, Apr. 13, 2012

I had two massages from Kristel a couple months ago.  The experience started bad and just continued from there.

First, I had to call her 8 times just to have her call me back.  Once I went in for my appointment, she was very cold and detached.  She did not listen to my request for pressure and overall massage was poor quality.

At the end of my massage, she offered me a good deal on gift certificates.  Seeing that I had some events coming up for friends (i.e., birthdays and anniversaries), I purchased 3 for $150.00

The following month, my friend whom I gave the gift cert said she called her over 10 x and no response.

Then I began calling to use my gift cerficate.  I documented over 11 x I called and 3 x texting and zero response.  Now I'm in the process of filing a complaint with the Nevada Board of Massage Therapist to peititon for a refund of my money for the unused gift certificates.

There are so many wonderful therapists in Las Vegas.  Please be wise, take my past experience with Kristel, and go elsewhere.  

* this reviewer has be with this therapist for 6 months - 1 year
* this reviewer had 6 - 10 therapists before.
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